Our Showroom is Open - with some restrictions

After The Government announced that all non-essential shops could open on 15th June with safety measures in place we set about making our showroom as safe and comfortable as possible for our customers to visit. See below for some of the measures we have introduced to keep customers and staff safe:

1. Limited number of sets of customers in the showroom at once
To enable our customers and staff to observe social distancing regulations we have decided to only admit two to three sets of customers* into the showroom at any one time.  If we have reached our capacity when you visit you may choose to wait at the main door until a set of customers leave or you can book an appointment to gurantee your place in the showroom for nect time you want to visit. You can make a showroom appointment now by clicking HERE.
* Sets of Customers is classed as a single or group of cusotmers from the same home family unit or bubble. A set could include up to two adults and two children.

2. New Showroom Appointment Booking System
To avoid any disappintment we have now introduced a priority Showroom Appointment Booking system. To gurantee your time in the showroom and the attention of your own sales advisor you can book either online at: www.rangersappointments.com or by phone on 01252 715185. There is no charge for appointments and no obligation to purchase.

3. Personal Protective Equipment (PPE)
In line with government guidance we require that all our custoimers wear a mask or face covering when entering the store. Customer's refusing to wear a mask will not be allowed to enter the store. Our staff will be wearing face masks when they serve you - please do not be put off by this - it is for your safety as well as our staff and allows us to serve you as best we can. We also offer a range of PPE for our customers to make you feel comfortable:

  • Hand sanitiser at entry and exit of the premises
  • Disposable nitrile gloves (optional)
  • Disposable surgical face masks (optional)
  • Your own fresh cotton sheet to place on furniture and beds when trying in the showroom to provide and extra layer of protection (optional)
  • Your own plastic protected pillow with your own fresh cotton pillow case for trying beds

4. Enhanced Cleaning and Disinfecting Procedures
We have drasrtically improved our showroom and furniture cleaning procedures to ensure your safety to include:

  • Regular furniture and showroom cleaning with anti-viral product throughout the day (both hard and soft surfaces)
  • Daily showroom deep clean
  • All door handles and showroom touch points cleaned in between customer visits.

5. Signage
We have increased safety signage throughout the showroom to remind customers of our current requirements including: Social distancing, hand cleanliness and use of PPE

6. Payment
We are no longer accepting cash as payment. We do accept credit or debirt card payments in store and we can accept bank transfer payments for flooring jobs.

7. Risk Assessment
As required by law Ranger's has conducted a rigoruous and robust risk assessment of all COVID-19 safety implications and taken measures to reduce risks as much as possible for cusotmers and  staff.

8. Deliveries
We are currently offering our usual high standard of delivery service whilst observing the government guidelines on COVID-19 safety. Our two man delivery team will be wearing facemasks when they enter your property whlist observing social distancing wherever possible. We ask that before the delivery team arrive at your property you ventilate the area they will be working in by opening windows and doors as much as possible. Please also allow our delivery team space to work and follow the social distancing guidelines. Please ensure you or any member of your household is not displaying any of the symtoms of COVID-19 before we attend your property for delivery (more info can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/). If you or they are displaying symptoms please call us as soon as possible to re-arrnage your delivery. If you have any questions then please do not hesitate to contact us on 01252 715185

9. Communication
If you have any questions regarding the safety of our showroom procedures or any other facet of our business then please reach out to us at: info@rangersfurnishing.com or 01252 715185

 

 

FAQ

See below for some answers to questions you may have:

I need a mattress quickly - can you help?
Yes. We have partnered with the prestigious mattress manufacturer Harrison Spinks to provide a selection of next day delivery matresseses that you can order now for delivery tomorrow. These mattresses are excellent quality British made, zero to landfill and most importantly very comfortable and we have no hesitation in recommending them to our customers. They will be available to view in store when we re-open but they do come with a 60 day comfort guarantee to give you peace of mind. See the complete collection here: Harrison Spinks Velocity Mattress


Why can't I buy your products on your website?
Ranger's is a traditional family run furniture business and we have always believed that seeing and trying our furniture and flooring ranges was the best way to decide what you wanted. That is why our website served as a virtual showroom and encouraged our customers to come and visit us to make a purchase. The world has changed quite a bit since we made this decision and we now recognise the improtance of being able to shop in the comfort of your own home whilst staying safe. With that in mind, we will be updating our website in the coming weeks to make more product available to buy online. We are starting with a wonderful British made mattress range which you can buy online and have delivered next day to your home - see the range here. Watch this space for more products to follow! 

 

* Local deliveries are within a 20 mile radius of our store in Farnham - we regret that we are currently unable to deliver to care homes.

Please contact us if you can't find what you're looking for.